As Soon as You Arrive
- Inspect trailer inside & out → check for existing damage or issues
- Turn on campsite water faucet → make sure trailer faucets are OFF
- No sewer hook-ups? → check holding tank level indicator
- Check trailer supplies & condition → NBOA usually records existing damage with photos, but if in doubt, report it.
⚠️ Must notify NBOA of any damage, missing items, or holding tank issues within 2 hours of arrival.
Soon after arrival
- Turn on propane → located outside the trailer at the hitch.
- Turn on water heater → wait ~30 minutes then check for hot water.
Prior to Leaving
- Inspect trailer inside & out → check for new damage or issues.
- Clean what you used: Fridge/Freezer, Stove/Oven, Pots & Pans, Dishes, Coffee Pot, Microwave, Sinks, etc.
- Return → all items back to their original location
- Close → Windows, Vents, Awning, Exterior Doors.
- Turn OFF → AC, Water Heater, Water.
- Trash → DO NOT leave trash inside or outside the trailer.
- Report issues → water in bathtub, broken/damaged items, or any trailer problems.
As You Leave
- Lock the door → place the key in the front right storage compartment.
- Text NBOA with your name upon departure →
📞 210-834-9787.
You remain responsible for the trailer until NBOA picks it up.
🤎 We appreciate your business! Have a safe trip home & we hope to see you again soon!